An indicator has been included in the Results-Framework Document (RFD) of all the Ministries/Departments subject to RFD policy to implement ISO-9001 certification as per the approved action plan. Departments are taking the prescribed steps required to obtain ISO 9001 certification.
Certification agencies are to be engaged by the concerned Departments for obtaining ISO:9001 certification. To ensure good standards of certification process, Ministries/Departments have been advised to select a technically qualified certification body for their certification.
This information was given today by Minister of State for Personnel, Public Grievances and Pensions, Dr. Jitendra Singh in a written reply to a question in Rajya Sabha by Dr. Pradeep Kumar Balmuchu.
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